Effective Date: 06-02-2025
At Arabian Ellegence, we strive to deliver your orders efficiently and promptly. Below are our shipping details, processing times, and policies to ensure a smooth shopping experience.
1. Standard Delivery
- Processing Time: 1-2 business days
- Delivery Time: 2-3 business days
- Total Delivery Time: 3-5 business days
2. Express Delivery
- Delivery Time: 1-2 business days
- Total Delivery Time: 1-2 business days
3. Important Notes
- Delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
- Customers will receive a tracking number via email or WhatsApp once their order is shipped.
4. Shipping Charges
- Standard Shipping: Charges will be calculated at checkout based on the delivery location and order weight.
- Express Shipping: Additional charges apply for faster delivery.
5. Order Processing & Confirmation
- After placing an order, you will receive an order confirmation email or WhatsApp message with your order details.
- Once your order is shipped, a tracking number will be provided to track your package.
6. Failed Deliveries & Reattempts
- If the delivery attempt fails due to an incorrect address, customer unavailability, or any other reason, the courier service may attempt delivery again.
- If delivery fails multiple times, the order may be returned to us, and the customer will be responsible for re-shipping charges.
7. Lost or Damaged Shipments
- If your package is lost or arrives damaged, please contact us within 48 hours of receiving the order.
- We will work with our courier partners to investigate the issue and provide a suitable resolution.
8. Contact Us
For any shipping-related inquiries, please reach out to us:
- Store Name: Arabian Ellegence
- Email: rafayshahid0100@gmail.com
Thank you for shopping with Arabian Ellegence. We appreciate your trust and are committed to providing you with a seamless delivery experience!